Have a question about Threee, Ten Mushroom Coffee, subscriptions, shipping, or your order? Below are answers to the questions we hear most. If you don't see what you're looking for, email us any time at hello@livethreee.com and a real person will help you out.
About Ten Mushroom Coffee
What is Ten Mushroom Coffee?
Ten Mushroom Coffee blends real coffee with ten functional mushrooms - Lion's Mane, Chaga, Cordyceps, Reishi, Turkey Tail, Maitake, Shiitake, Agaricus Blazei, King Trumpet, and Oyster - so you get the coffee ritual you love with the benefits people associate with functional mushrooms, like focus and everyday wellness support.
Does Ten Mushroom Coffee taste like mushrooms?
No. It is crafted to taste like smooth, balanced coffee. The mushroom extracts are blended so you get the flavor of a good cup of coffee, not an earthy or fungal taste.
How much caffeine does it contain?
It is real coffee, so it contains caffeine at levels comparable to a standard cup of coffee. If you are sensitive to caffeine, we suggest enjoying it earlier in the day.
Subscriptions and Orders
Do you offer a subscription?
Yes. You can subscribe and save on every recurring order, and shipments arrive automatically on the schedule you choose so you never run out. You stay in full control and can skip, pause, reschedule, or cancel at any time from your account or by emailing hello@livethreee.com.
How do I manage or cancel my subscription?
Log in to your account or contact us at hello@livethreee.com. To avoid being charged for an upcoming shipment, please make changes at least two business days before your next scheduled renewal date.
Can I change my order after placing it?
If you need to update your order or shipping address, contact us as soon as possible at hello@livethreee.com and we'll do our best to make the change before your order ships.
Shipping and Delivery
Where do you ship?
We currently ship within the United States. Orders are processed within 1-2 business days, and estimated delivery is typically 3-7 business days after your order ships.
How much does shipping cost?
Shipping is calculated at checkout based on your delivery address and selected shipping method. You'll see the exact cost before you complete your purchase.
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow it to your door.
Returns and Guarantee
What is your return policy?
We want you to love your purchase. If you're not satisfied, you may request a refund within 30 days of delivery. If your order arrives damaged, defective, or incorrect, we'll send a replacement or refund at no cost to you. See our Refund Policy for full details.
Product Safety and Security
Is Ten Mushroom Coffee safe for everyone?
Ten Mushroom Coffee is a food product and is not intended to diagnose, treat, cure, or prevent any disease. Statements about this product have not been evaluated by the Food and Drug Administration. If you are pregnant, nursing, taking medication, or have a medical condition, please consult your physician before use.
Is your website secure?
Yes. livethreee.com uses SSL/TLS encryption on every page, and payments are handled by PCI-DSS compliant payment providers. We never store your full payment card details. You can confirm the secure connection by the padlock icon and the "https://" prefix in your browser's address bar.
Still Have Questions?
We're happy to help. Reach our team at hello@livethreee.com and we'll get back to you as soon as we can.